Patient- and Family-Centered Care
Importance of Family in Care
Our hospital partners with patients and families to ensure that their experiences and feedback shape hospital policy and processes. We understand that the family is the constant in a child’s life, and that excellent care supports the entire family.
If you have questions or would like more information, please contact us via email at pfac@chla.usc.edu.
Core Concepts of Patient- and Family-Centered Care
We subscribe to the core concepts of Patient- and Family-Centered Care as defined by the Institute of Patient- and Family-Centered Care.
- Dignity and respect
- Unbiased information sharing
- Complete family participation
- Collaboration between families and providers
To find out more about these core concepts, please visit the Institute of Patient- and Family-Centered Care website.
Join the Patient and Family Advisory Council
The Patient and Family Advisory Council is always looking to add new families who reflect our patient population. We are seeking parents, patients and family members who reflect the diversity of those served by the hospital and/or clinics -- from a variety of racial, cultural, religious, socioeconomic, age, educational background and family structures. Ideally, we would like to have members who represent a variety of clinical experiences such as type of illness, families and programs utilized along with a broad range of experiences/perceptions.
To apply for the Patient and Family Advisory Council, please fill out and email us the application form. Our Patient- and Family-Centered Care Administrator will contact you to discuss opportunities that are available.